Privacy Policy

Last updated: 2024-12-07

1. Introduction

Granit Golem ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our monitoring platform.

2. Information We Collect

We collect the following types of information:

Account Information

  • Email address
  • Name (optional)
  • Organization name
  • Password (encrypted)

Service Data

  • Check configurations (URLs, intervals, thresholds)
  • Check execution results and metrics
  • Alert configurations and notification preferences
  • Status page configurations

Technical Data

  • IP address and browser information
  • Usage patterns and feature interactions
  • Error logs for troubleshooting

3. How We Use Your Information

We use your information to:

  • Provide and maintain the monitoring service
  • Send alerts and notifications you've configured
  • Improve and optimize the platform
  • Communicate important updates about the service
  • Provide customer support
  • Detect and prevent fraud or abuse

4. Data Retention

We retain your account data for as long as your account is active. Check execution data is retained according to your plan's retention policy. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS) and at rest
  • Secure password hashing (bcrypt)
  • Regular security audits
  • Access controls and authentication

6. Third-Party Services

We may use third-party services for:

  • Email delivery (for alerts and notifications)
  • Analytics (anonymized usage data)
  • Infrastructure hosting

These providers are bound by their own privacy policies and data protection agreements.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of non-essential communications

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

10. Contact Us

For questions about this Privacy Policy or your data, please contact us.